Description of job:  

1, Online customer service, responsible for the company's sales outlets consulting product sales and after-sales problems, effective tracking, good pre-sales and after-sales guidance and service work to solve customer problems

2, Familiar with the rules of sales platform, through customer service tools, software, etc. at any time to deal with customer-initiated pre-sales consulting and after-sales issues, complaints, and refund issues, and properly handle the coordination well.

3, Maintain customer cooperation, maintain the ability to coordinate customers, familiar with e-commerce processes.

 Job requirements:  

1, With high school education, Internet business sales or customer service experience is preferred;

2, Typing proficiency, familiar with computer operations and commonly used office software;

3, Hardworking, cheerful, good sense of service and team spirit.

Working hours: there will be night work

Salary structure: Basic salary + commission